Terms of Service

Effective September 22, 2026 · Version 2026-09-22

Important: PixoraHQ services are organizational and communication tools. They are not emergency, safety-monitoring, financial-advice, tax-advice, investment-advice, legal-advice, banking, or guaranteed record-storage services. Call the appropriate emergency service if anyone may be in danger.

Budget information

Pixora Budget helps you manually organize household accounts, transactions, category plans, recurring items, savings goals, and calendar reminders. It does not connect to or verify your financial institution, move money, pay bills, check credit, prepare taxes, or act as a fiduciary. Amounts, balances, projections, categories, due dates, imports, exports, and reminders may be incomplete, delayed, duplicated, or incorrect. You are responsible for verifying all information with the applicable financial institution or provider and for your household financial decisions. To the extent permitted by law, PixoraHQ is not liable for missed payments, fees, interest, overdrafts, tax consequences, investment losses, or other decisions or losses based on Budget data.

Who may use PixoraHQ

You must be at least 18 to create or operate a self-managed Pixora account. A person under 18 may use only a parent-managed profile created by their parent or legal guardian. The parent or guardian is responsible for consent, supervision, approved contacts, safeguards, and compliance with laws that apply to the child. Parent-managed profiles for ages 13–17 are available. Under-13 profiles are unavailable until PixoraHQ enables a reviewed verifiable-parental-consent process. Entering a false age or posing as a parent or legal guardian violates these Terms.

Your account and connections

You are responsible for protecting account and invitation codes, reviewing connection requests, keeping account information accurate, and activity conducted through your account. Only connect with people you know and trust. Codes are not proof of identity; PixoraHQ does not guarantee that a user is who they claim to be.

Your content and conduct

You retain ownership of content you submit. You grant PixoraHQ the limited rights needed to host, process, transmit, display, moderate, back up, and delete that content to operate and protect the service. You must have the right to share your content and may not use the service for unlawful, abusive, exploitative, deceptive, threatening, privacy-invasive, or rights-infringing activity. You are responsible for your posts, replies, uploads, tags, messages, invitations, and interactions.

Privacy, expiration, and screenshots

Audience controls and expiring posts reduce exposure but cannot prevent a recipient from copying, photographing, recording, forwarding, or retaining content. Deletion and expiration may not remove copies already received, legally preserved, cached, or included in security backups. Do not share anything you could not tolerate a recipient retaining.

A Pop-up Circle closes at its displayed date and time. Its ordinary messages and working media are then deleted; the empty Circle record and limited activity metadata are deleted after seven days. Report evidence, legally required records, and legal-hold material may be kept separately.

School communities

School email verification proves control of an address only—not current enrollment, age, identity, or endorsement. It expires after 180 days. School Circles are independent and are not operated or endorsed by the named school; do not represent them as official school services. Lasting College Circles may be created and joined only inside the matching verified school community. They may not be invited, linked, or published into The Commons as a way around that boundary.

Moderation and safety tools

Blocking, reporting, filters, parent controls, warnings, and group administration are aids, not guarantees. PixoraHQ may investigate, restrict, preserve, remove, or disclose accounts and content when reasonably needed to enforce these Terms, protect users or the service, comply with law, or respond to valid legal process. We do not promise to review every post, report, group, or interaction, or to prevent all harmful conduct.

Pixora Locator is not currently offered, marketed, or distributed to external testers or customers in the European Economic Area or United Kingdom. Any future release there would be limited to users age 18 and over unless additional child-specific legal and product safeguards were completed.

Pixora Locator

Locator is a voluntary current-location sharing service, not an emergency service, guaranteed real-time tracker, or substitute for contacting local emergency services. The phone holder controls whether sharing is active, its precision, its duration, and whether supported background updates are enabled. Networks, permissions, operating systems, battery settings, inaccurate sensor readings, and service interruptions can delay or prevent an update or alert. Always consider the displayed update time and stale warning before relying on a point.

Stopping sharing deletes the current saved PixoraHQ location. Signing out stops that phone from sending updates but does not itself delete its last accepted point; that point remains until sharing is stopped, it is separately deleted, it expires after 24 hours, or the account is deleted. Either participant may remove a mutual Locator connection. Removing a connection ends future access for both participants.

Locator subscription, trial, and cancellation

Locator requires one auto-renewing subscription per Pixora household after any eligible trial. Android purchases are made through Google Play; iPhone and iPad purchases, when offered, are made through Apple's App Store. The United States base prices are US $4.99 per month or US $49.99 per year. The applicable store displays the final tax-inclusive local price, billing interval, trial eligibility, trial end, renewal terms, and payment method before purchase. Prices in other countries are the local prices shown by that store and may change after the advance notice required by the store and applicable law.

Eligible new subscribers may receive a three-day free trial. Unless the subscription is canceled through the store where it was purchased before the trial ends, that store charges the selected monthly or yearly price and the subscription renews automatically until canceled. Cancellation takes effect according to the date shown by the store. Deleting a Pixora account or uninstalling Locator does not cancel a Google Play or App Store subscription. Manage or cancel it in that store's subscription settings. Refunds, withdrawal rights, and cooling-off rights are handled according to the applicable store's procedures and mandatory local consumer law; nothing in these Terms limits a right that cannot lawfully be limited.

PixoraHQ will provide the service and security updates with the conformity required by applicable consumer law. If paid Locator service is not supplied or does not conform, users retain any mandatory rights to have it brought into conformity, receive a proportionate price reduction, end the contract, or obtain another remedy provided by applicable law.

Connect screens submitted posts, replies, Private Room messages, edits, supported images, and attachment captions before delivery. If the screening service is unavailable, the submission is not published. Flagged attempts may be preserved in a restricted administrator report for review and appeal. Automated screening can make mistakes and does not replace emergency services, human judgment, or a user's obligation to report immediate danger.

Text invitations

A signed-in member may ask PixoraHQ to send a single Connect invitation link to a mobile number they enter. The message does not subscribe that number to alerts, reminders, marketing, or recurring texts. Message and data rates may apply. Recipients may reply STOP to block future PixoraHQ messages. Carriers are not liable for delayed or undelivered messages.

Service changes and third parties

We may change, suspend, discontinue, limit, or remove features or accounts. Availability, delivery, notifications, search, storage, security controls, and integrations are not guaranteed. Third-party services—including hosting, email, browsers, devices, and linked sites—are governed by their own terms and may fail or change. Maintain your own copies of important information.

Advertising

Connect does not currently display active advertising. The public PixoraHQ storefront may use Google AdSense subject to the storefront's consent controls and Privacy Notice. If advertising is introduced in Connect, sponsored content will be labeled and subject to frequency limits and reporting controls. Advertising does not imply PixoraHQ endorses an advertiser or its claims. Personalized advertising will not be served to parent-managed child accounts.

Disclaimers

To the maximum extent permitted by law, PixoraHQ and its operators provide the service “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, identity, security, or preservation of content. Nothing in these Terms excludes a warranty or right that applicable law does not permit us to exclude.

Limitation of liability

To the maximum extent permitted by law, PixoraHQ and its owners, operators, affiliates, suppliers, and personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, opportunities, goodwill, or data; personal disputes; user or third-party conduct or content; unauthorized access; service interruptions; or reliance on the service. To the maximum extent permitted by law, total liability for all claims relating solely to a free service will not exceed US $100. For a paid service, any contractual cap applies only to the extent permitted by the mandatory law that protects the customer. These limits do not apply where prohibited by law, including liability that cannot lawfully be limited, or to our fraud, willful misconduct, or gross negligence where such exclusions are not permitted.

Indemnity

To the extent permitted by law, you agree to defend and indemnify PixoraHQ and its operators against third-party claims arising from your content, unlawful use, violation of another person’s rights, or violation of these Terms. This does not apply to the extent a claim was caused by PixoraHQ’s own unlawful conduct.

Termination and changes

You may stop using the service at any time. We may restrict or terminate access for safety, security, legal, operational, or Terms violations. Material Terms changes will be presented for renewed acceptance. Continued use after acceptance is governed by the version accepted.

Contact

Email info@pixorahq.com or use the contact information published at pixorahq.com for legal or safety questions.